Press Menu > Settings > About Phone > Status.

Select Settings > Device > App IP Address > Device ID.

The IP address should be displayed with other network information.

Select Select the network you are currently connected to under Wi-Fi networks.

Under Status, you’ll see both your IP address and device ID.

From the Settings menu, select Support, then Device ID.

Launch the Paramount+ app, and select Settings.

A pop-up box will display showing the IP address Apple TV is using.

From the Settings menu, select Network Info.

Go to the Paramount+ channel, and select Settings.

On the About screen, you’ll see your model number and serial number.

From your device’s home screen, tap Settings.

To find your device ID (your model and serial numbers will serve as your device ID):

Your IP address is located under “ Forget this network.” On iPad, you’ll see it under the IPV4 address.

Locate the network your iPhone is connect to, then tap the circle next to the network name.

From the home screen, tap Settings, then Wi-Fi.

How do I know if I'm running the latest version of the Paramount+ app?.

The app crashes when I try to load it.

Still having trouble streaming? Check out these other troubleshooting articles: If you’re using a private one (you’ll know if it starts with 10, 172 or 192), go to, and scroll down to see your public IP address displayed on that page.

Important: We can troubleshoot using public IP addresses only. To locate this information, select your device below for instruction. If you’re having trouble streaming live TV, we may ask that you provide your local IP address or device ID to help resolve the issue.

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